About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role Applies approved technologies and architectures to specific requirements for additions to support growth and new services. This position is responsible for all raised floor hardware installation and break / fix consisting of large systems environments for mission critical site. Provides direction & technical guidance for installing and monitoring operating system hardware. Installs hardware, support and perform break/fix, and provides support for small and large system hardware including other attached data communications devices.
Location
This is an onsite position in our CO market. The office location is 1025 Eldorado Blvd Interlocken 3000 CO: Broomfield.
The Main Responsibilities - Work on standards and inventory controls for all hardware requirements.
- Implements all Raised Floor changes on large and midrange systems, as directed, except for Vendor Installs. This includes servers, storage devices, network equipment, routers, switches, and cabling.
- Provide IT support to internal and external customers in a 24x7 on-call operation. This includes responding to the data center for on-site support and hardware replacements.
- Run hardware diagnostics and replace failing parts in a timely manner.
- Upgrade internal system components, include CPUs, memory, hard drives, and network cables in midrange server equipment.
- Physically installs Cross-Connections for voice and data configurations. Also assists in the design of floor plans and infrastructure for new hardware installations.
- Manages departmental standards and supports the inventory of critical raised floor hardware.
- Responsible for the development, integration, and management of all raised floor servicing standards to include equipment installations, hardware maintenance, hardware racking, cable management, and vendor support.
What We Look For in a Candidate - Should be able to work with departmental managers to ensure consistent and high-quality support for all mission critical operations/applications.
- Maintain and communicate with team and customers on projects in the pipeline to ensure all parties are kept up to date as well as updating documentation to ensure timely and accurate reporting.
- Fully seasoned with typically 3+ years professional experience or equivalent education/ certifications
- Should be able r eviews all Service Now tickets for tracking assigned incoming work. Also creates and manages Change Management Requests (CMR's) for all raised floor work including validating that the records get approved.
- A+ certification is good to have but not required.
- Should be able to lift and move objects 50 pounds with assistance.
- Must agree to the Public Trust Suitability Government background check
Compensation Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Range$70710 - $94270 in the state of CO.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills , certifications and other business needs.
Requisition #: 333064
Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
Salary Min : 70710
Salary Max : 94270
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information
here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking
here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Application Deadline05/23/2024
