OverviewServes as a liaison between the sales organization and ICT by facilitating communication and determining technology solutions that align with business needs. This is a remote/work from home job opportunity. Prefer applicants based in Texas; telecommuting is limited to the states that Mueller is currently located in or planned expansion states.
Responsibilities- Works with the Sales organization to identify and implement solutions that leverage Mueller's software and service investments.
- Identifies and implements solutions that provide operational efficiencies and automate complex processes.
- Enables business users to become power users to improve the use of Mueller's software and services.
- Supports project teams as solutions are implemented for business unit efficiency and effectiveness.
- Provides advanced support to business units for key services like JDE to improve efficiency and effectiveness.
Qualifications- High school diploma or GED required. Bachelor's degree in Computer Science, Management Information Systems (MIS), or a related field is preferred.
- Minimum of five (5) years of experience with enterprise resource planning (ERP) is required. Experience with JD Edwards (JDE) ERP is preferred.
- Minimum of two (2) years of experience with CRM (customer relationship management) or CPQ (configure, price, quote) is preferred.
- Minimum of two (2) years of experience working with sales organizations is preferred.
- Minimum of three (3) years of experience in business analysis is preferred.
- Strong problem resolution, negotiation, and influencing skills.
- Experience determining the explicit and implicit needs and requirements of various stakeholders.
- Proven interpersonal skills and an ability to influence senior leaders and peers.
- Demonstrated ability to engage technical personnel and business partners to achieve target outcomes.
- Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
- Experience creating documentation such as business case documentation or business requirements summaries.
- Ability to provide technical support to system users and to communicate effectively in doing so.
- Ability to think conceptually and produce desired results.
- A combination of education and experience may be qualifying.
Compensation & Benefits- Hire-in salary is $74,000 to $78,000 depending on qualifications.
- Generous employer paid benefits valued at $10 an hour.
Equal Opportunity Employer /Veterans/ Disabled
